30-Day Return Policy

Your happiness is our priority. If you’re not completely satisfied with your purchase, we’re here to help. You can return your item within 30 days, and we’ll make the process as easy as possible. Here’s how it works:

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1. Easy Returns Within 30 Days:

• You have 30 days from the date of purchase to return your item.

• The product should be in its original condition with tags, packaging, and any accessories included.

• Please keep your proof of purchase handy (like a receipt or order number) to make the process smoother.

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3. Refunds Made Simple:

• Once we receive your return, we’ll process your refund to the original payment method.

• It may take 5–10 business days for the refund to show up on your account.

• Please note that shipping costs from your original order aren’t refundable.

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4. Want to Exchange Instead?

• Looking to swap your item for a different size or color? No problem! We’re happy to help with exchanges for items of equal value.

• If you need something different altogether, the fastest way is to return your item and place a new order.

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6. How to Start a Return:

• Simply reach out to at info@cuu.design

• We’ll guide you through the next steps to make returning your item quick and easy.

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7. Damaged or Defective Items:

• If something isn’t right with your order, please let us know within 48 hours of receiving it.

• We’ll replace the item or give you a full refund, and may ask for a photo to help us understand what went wrong.

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We’re always here to help, so if you have any questions, feel free to reach out to us at info@cuu.design

Thank you for shopping with us! We appreciate you and we hope to see you again soon.